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Please make sure:
Please note that there is an approximately 5 second delay between pressing either WATER ON or OFF before the valve starts to operate.
If having made sure all the above conditions are met the Valve still doesn’t operate, it may be that the two components have lost their wireless pairing. Please pair them together as follows:
See important note below.
Make sure when you first test the 6 button switch that it is at least 1 metre away from but within 3-4 metres and in line of sight of the House Controller.
If the valve does not operate when the Wireless switch is pressed it indicates that the ‘pairing’ that took place at the factory has become disrupted in transit. Follow the steps below:
NOTE: If on the third press the TEST button is held down for longer than 10 seconds the House Controller will beep and a warning light will flash indicating that the wireless switch (and Leak Detectors where supplied) have been un-paired from the House Controller. To re-pair the Wireless switch, repeat the steps above .
The wireless switch can be installed up to 25 metres away from the House Controller. The distance over which the wireless signal will work will depend on a number of factors including building construction, position of the House Controller and Wireless switch and in some instances the effect of interference from other wireless or electronic devices.
If the wireless signal is not strong enough to allow you to position the wireless switch in its ideal location, you should find an alternative location for the switch where the signal is strong enough.
(Section 2.4.2 in the Installation and User Guide):
If the valve does not operate when the Leak Detector and Transmitter are tested when it is within 3-4 metres and in line of sight of the House Controller it indicates that the ‘pairing’ that took place at the factory has become disrupted in transit.
To pair the House Controller and Leak Detector Transmitter:
IMPORTANT NOTE: If you hold down the TEST button for longer than 10 seconds on the third press, the House Controller will beep and a warning light will flash indicating that all paired Leak Detector transmitters (and any wireless switches where supplied) have been un-paired from the House Controller. To re-pair the Leak Detector transmitters repeat the steps above.
The Leak Detector transmitter and Leak Detector can be installed up to 25 metres away from the House Controller. The distance over which the wireless signal will work will depend on a number of factors including building construction, position of the House Controller and the Leak Detector Transmitter and in some instances the effect of interference from other wireless or electronic devices.
A maximum of 2 valves can be connected to an Extended Range Valve Receiver. One is plugged into the flying lead supplied with the Receiver, the other directly wired to the terminal block on the Valve Receiver after removing the plug on the valve. The terminals are marked “Open” “Comm” and “Close” as shown:
The valves are supplied with 3-core cable. The colour of the 3 cores can be different for different manufacturing batches – please ensure you check the valve operates correctly after directly wiring it to the PCB. The normal colours/connections are as follows:
If the valve closes when it should open, swap the cable connected to the “Open” and “Close” and re-test.
There is a Mains Power Adaptor socket on the Valve Receiver PCB as shown. Knock out an entry point on the IP enclosure to allow access to the port.
Documents are in PDF format.
When you press either the WATER ON or WATER OFF buttons on the House Controller (Water Valve Control), to open or close the valve, the “Valve Operating” LED on the Water Valve Control flashes green for approximately 10 seconds.
WHILST THE “VALVE OPERATING’” LED IS FLASHING GREEN THE WATER VALVE CONTROL CANNOT RECEIVE ANOTHER SIGNAL. PRESSING A BUTTON ON THE WIRELESS SWITCH OR THE ON/OFF BUTTONS ON THE WATER VALVE CONTROL DURING THIS PERIOD WILL NOT ACTIVATE THE VALVE.
LeakSafe work with a number of leading insurers, brokers and their clients to reduce the risk associated with water damage in their properties.