Covid-19 statement

Leaksafe are committed to keeping our staff and customers safe at all times.

During the first national lockdown it was not possible for us to visit customer premises to meet prospective clients, survey their properties or install leak detection equipment. The guidelines this time allow us to work in people’s homes so we will be continuing to operate as far as possible as “business as usual” subject of course to customers being happy for us to be there.

There are safeguards that Leaksafe and our sub-contractors are already committed to if we are meeting clients, that are as follows:

  • All surveyors and engineers will conduct a temperature check each morning.
  • Anyone who has either an abnormal temperature reading or who feels unwell for any reason will not report for work.
  • If they have been advised that they should self-isolate because they have been in contact with someone who has contracted or is suspected of contracting Covid-19, then they will not report for work.
  • The surveyors and engineers will carry, and wear face masks, disposable gloves and shoe covers and will carry hand sanitiser and anti-bacterial wipes.
  • They will maintain social distance from customers.

These protective measures of course work both ways, so we will respectfully request that customers maintain their distance from engineers or surveyors whilst they are working. If a customer needs to be with our staff at a distance of 2M or less we will ask that they also wear a mask, and of course if they feel unwell prior to an appointment they must inform us so that the appointment can be re-arranged.

Our office-based operations and support staff will continue to work as usual throughout the lockdown period.

Sarah Wakley
Operations Director
03 November 2020

LeakSafe work with a number of leading insurers, brokers and their clients to reduce the risk associated with water damage in their properties.

Allianz - LeakSafe Partner Aviva - LeakSafe Partner Aston Lark - LeakSafe Partner Bollington Insurance - LeakSafe Partner Champion - LeakSafe Partner Chubb - LeakSafe Partner Covea - LeakSafe Partner Ecclesiastical - LeakSafe Partner Hiscox - LeakSafe Partner Home Legacy - LeakSafe Partner JLT - LeakSafe Partner Knighthood - LeakSafe Partner Lockton - LeakSafe Partner Plum - LeakSafe Partner  R&Q - LeakSafe Partner